Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vedasaree@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vedasaree@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vedasaree@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vedasaree@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vedasaree@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vedasaree@gmail.com.

Cancellations & Returns

At Veda Saree, it’s our goal to give you the best possible shopping experience while you select and purchase your favorite outfits. Despite our best efforts to keep our customers happy, there are times when you might feel the need to return your product for circumstances beyond your or our control. 
Here is everything you need to know about our Cancellation and Refund policy so that if you decide to cancel or seek a refund, you won’t have a problem.

Pre-Shipment Cancellations

Q: If I change my mind after ordering, can I cancel my order?

A: Yes, you can choose to cancel all Non-Ready to Ship products, only if done within 8 hours of placing it. We will initiate 100% refund of your money and a confirmation of the same will be sent to you via e-mail. We regret to inform you that Ready To Ship orders cannot be canceled as they are sent out within 8 hours of their receipt.

Q: What if I cancel my order after 8 hours?

A:
1. Yes, we have a provision for that too, but remember that orders that are canceled after 8 hours are handled on a case-by-case basis by our Customer Care team depending on the extent of the process.
2. We provide refunds for all such orders only in the form of store credit. The Store Credit can be redeemed on our Website within a specified period after issuance. 
3. We will cancel your order within two business days, after receiving your cancellation request, and send you a notification via e-mail.

Q: Could “unforeseen circumstances” cause a delay at Veda Saree?

A: We make every effort to ensure that your ordered products are shipped out to you in the promised time frame, but there are times when your order may be delayed due to the unavailability of stock, or other unavoidable circumstances.

Replace After Shipment

Q: I Have Received The Order. But There’s A Problem. Is It Possible To Replace My Order?

A: Yes You Can. Our Goal At Veda Saree Is Not To Make Customers, But Rather To Strengthen Our Family With Happy Members. We Take Stringent Measures To Deliver Fashion Delight To Our Customers Globally, In The Best Possible Condition But There’s Always A Possibility That
1. Item(S) May Get Damaged During Transit; Or
2. It May Have Been A Manufacturing Defect That Wasn’t Noticed During Packing;
3. You Receive The Wrong Item By Mistake.  

Q: In What Timeframe Should I Respond?

A: In Case Of Any Complaints Regarding The Product Received As Damaged, Found With A Manufacturing Defect, Or Any Other Issue, Please Get In Touch With Us Within 24 Hours.

Q: In What Scenarios Would You Not Accept Any Replaces?

A: Kindly Be Informed That Any Product Purchased From Our ‘sale’ Section Will Not Be Replaced Under The Replaces Policy Except If Due To A Manufacturing Defect, It Is Only Eligible For Exchange. We Do Not Accept Any Replaces If The Product Is Dispatched To Us After 2 Days Of Receiving The Shipment, So Please Make Sure You Report The Matter To Us, And Dispatch The Product At The Earliest Once We Accept The Replace Request. 
Kindly Do Not Dispatch The Products Before Receiving A “replace Accepted” Confirmation Email From Us, We Will Not Be Able To Entertain Such Requests.

Q: How Do I Replace An Item Ordered From Veda Saree?

A: (A) Informing Veda Saree
You Must Report Any Complaints Regarding The Product Within 24 Hours Of Receiving It If You Have Any.
(B) Email/whatsapp Confirmation From Veda Saree
Once A Replace Authorization Has Been Confirmed, You Will Receive An Acknowledgement Email/whatsapp From Us Within 2-3 Business Days. Please Do Not Ship Items Before You Receive This Email From Us. Without The Replace Authorization Reference, We Will Not Be Able To Process Any “items Replaced”.
We May Request A Digital Picture/ Opening Video Of The Item For Our Internal Review If Needed. (C) Sending Back The Items
When Shipping Back The Items:
1. Upon Confirmation, Our Designated Courier Will Collect The Item From Your Doorstep. However, In Case We Are Unable To Arrange For A Pickup In Your Area, You Will Be Required To Ship The Item Back To Us.
2. Items Must Be Replaced In Their Original Condition, With Price Tags Attached, Original Accessories, And In Their Original Packaging.
3. Don’t Forget To Mark The Packaging As “defective Items For Replaces” And “not For Sale”.
(D) Receiving And Inspecting Items At Veda Saree Warehouse
As A Policy, Our Teams Shall Examine The Products On Replace And Identify The Defects/variations As Indicated By You.

Q: When Do Replaced Items Usually Reach The Veda Saree Warehouse?
A: Once We Receive The Replace Order, It Will Take 3-5 Business Days For A Return To You. If 3-5 Business Days Have Passed And You Still Don’t See A Replaced Item, Please Feel Free To Contact Us At vedasaree@gmail.com